Emergency vehicle lighting

Anthony MatsellRoad safety

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Emergency vehicles travel at high speeds when responding to an incident and so must be easily detectable by other road users to ensure that a collision does not occur. Lighting on emergency vehicles is one way this is achieved. On behalf of the Home Office, User Perspective conducted research on the effectiveness of emergency vehicle lighting using a number of … Read More

Operation Paget – the Diana inquiry

Anthony MatsellIncident investigation

User Perspective’s most high profile and sensitive case to date involved the inquest into the deaths of Diana, Princess of Wales and Mr Dodi Fayed. Inconsistencies between eyewitness testimonies and forensic evidence contributed to the complexity of the inquest and fuelled conspiracy theories in the public domain and in the media. User Perspective was asked by the Metropolitan Police to … Read More

Security screening at airports

Anthony MatsellSecurity

In recent years, User Perspective has conducted novel on-the-ground research in several airports on behalf of government and airport stakeholders, with the aim of understanding and testing how human elements can help enhance aviation security. While the potential improvements had been theorised, they had yet to be tested under operational conditions in a functioning airport. Our challenge was to deliver … Read More