Support to security teams at the 2014 Commonwealth Games

Anthony MatsellControl rooms, Security

Control

As a temporary major event, providing security at the 2014 Commonwealth Games in Glasgow involved a number of human factors challenges. Similar to our work at the 2012 Olympic Games in London, User Perspective provided human factors advice and training to security teams working at the Commonwealth Games. In addition, User Perspective produced a definitive guide to human factors issues … Read More

CCTV security at the 2012 London Olympics

Anthony MatsellControl rooms, Security

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The 2012 Olympic games in London represented a major logistical challenge when monitoring the security of the events, of which CCTV control rooms formed a significant part. As trusted experts in considering the human element in CCTV operation, User Perspective were asked to visit and provide training at temporary CCTV control rooms operating at the Olympic Games. This was especially … Read More

Human factors in security control rooms and CCTV

Anthony MatsellControl rooms, Security

Control

The human factor is often the last component of security to be considered, but it is likely to be the weakest link in any security system. Even in a world of increasingly sophisticated technology, human operators often have to make the final decisions and take appropriate action. Ideally, human factors expertise should form part of the initial design and procurement … Read More